OVERALL

For United States customers located in the lower contiguous 48 states only, you can return your item within 30 days from the delivery date with proof of purchase (must be purchased via NomadLane.com), in original, unused pristine condition with attached hang tags, and all items included. The item must arrive back into our warehouse in 'pristine' condition with no visible marks or damage.All FINAL SALE orders are not eligible for return. Expedited shipping fees paid at checkout (if applicable) will not be refunded.

We cannot accommodate returns for international orders or orders from Hawaii & Alaska.

BAGS

Please email Concierge@nomadlane.com for your return authorization and pre-paid Fedex return label. We offer free returns as long as all other return conditions are met. 

The return item may either be shipped in the original box it was received in or in a similar-sized box as the original box. Any item that is received in a smaller box than originally shipped will be immediately rejected due to it not being in resale condition.

MULTIPLE ITEM SALE ORDERS

For return of one item which was part of an order that contained multiple items in conjunction with a discount code, the regular retail price will be subtracted and only the discounted/sale price amount will be refunded providing that all guidelines for returns are met above. Example: if you buy 2 bags under a buy 1 get 1 10% off offer and decide to return 1 of the 2 bags, the amount refunded will be the lesser amount only.

We currently ship to United States addresses and select international countries. To see if we ship to your country, begin entering your address at checkout. If there is an option for your country then it will be listed. For orders outside of the countries we ship to, we would recommend using a freight forwarder, like Aramex or HopShopGo (www.HopShopGo.com). Please note that Aramex and HopShopGo are not affiliated in any way with Nomad Lane. If you place an order through a freight forwarder service then we will ship to their US forwarding address at no additional charge. Once it arrives to the forwarder’s location, it is the customer’s responsibility to ensure delivery to the final address outside of the United States.

Please keep in mind for international orders, that we do not cover any duties, taxes or import fees levied by your local government. It is the responsibility of the customer to be aware of these fees and to pay them into your local tax authority. If you'd like to receive an estimate of import duties for your order, please email Concierge@nomadlane.com

Free shipping is ONLY offered as an option for US orders. All other shipping fees are calculated and presented to you at checkout.  

We do not accept any international return orders.